The general conditions of sale described below (hereinafter General Conditions), exclusively govern the contractual relations between all users of the page
Web www.bodegasolabarri.com (hereinafter referred to as “User” or “You”) and the seller, DIOL SA A-48309058 (hereinafter referred to as “DIOL”), distributor and marketer of Viña Olabarri SA A-26106054 .
These general conditions of sale are the only ones applicable and replace any other general condition, except in the case of prior, express and written cancellation. DIOL may occasionally modify the articles of its general conditions, so it is advisable that these be read at each visit to the website www.bodegasolabarri.com (hereinafter referred to as “Portal”). These modifications are attributable from their publication on the Internet and may not be applied to previously concluded contracts.
Each purchase on the website is governed by the general conditions applicable on the date of the order. We consider that once you have placed an order, you will have accepted without reservation our general conditions of sale after having read them.
By accessing the Portal, you agree to respect the General Conditions as well as the Conditions of Use that appear therein.
I. SCOPE OF APPLICATION
The following terms and conditions are applicable to all purchases through our online store.
II. PROCESS AND PROCESSING OF THE PURCHASE
The Client must select the desired products by clicking on their images, and can see the detailed description of them below. If you want to formalize your
purchase must click on the link “Add to cart”, where the products you wish to purchase will be registered.
At any time you can finish the purchase process or you can select a new product.
Before completing your order, you will be able to verify again all the information entered (for example, name, address, payment method and products requested) and make all the
Once all the information has been verified, you can confirm the order, having to accept these “General Conditions of Purchase” in the version published at the time of placing the order.
carry out the transaction.
After this process, you will be redirected to the REDSYS payment gateway, 100% secure, so that you can complete your purchase.
The order is accepted and the contract closed at the moment the confirmation email is sent. In some cases we may request more information in order to
fulfill the order. Likewise, this website reserves the right to reject any order.
The details of your order are stored in electronic format. We will send you all the information regarding your order to the email address you have provided.
during the purchase process. You can print this information if you want a paper copy.
III. SALES MODALITIES:
We put at your disposal three (3) ways to place an order:
• Online on our website: www.bodegasolabarri.com (24 hours a day, every day)
• By email to: email@example.com
• By phone at + 34 944 263 805
IV. AVAILABILITY AND DELIVERY
A general delivery period is established (provided that the selected products are available) in a maximum of 7 calendar days from the date of purchase.
If for exceptional reasons the case occurs that the delivery period of the product is longer than the one initially established, the client will be notified of the new period and if this is not of
agreement, you can order the cancellation of the order and the money would be refunded at no cost to the customer.
Under normal conditions, deliveries will be made through the transport company NACEX in Spain (peninsula) within 3-5 working days from the order confirmation.
The packages will be delivered at home or in companies. Deliveries are not made to PO boxes.
V. PRICES AND SHIPPING COSTS
The price of our products is reflected in euros and includes all corresponding taxes, as well as shipping costs.
* IMPORTANT: currently no shipments are made to the Canary Islands, Balearic Islands, Ceuta and Melilla.
We accept the following forms of payment: Credit and debit card.
Check payments will not be accepted.
* Security in card payments: Online payment by credit card is made through RedSys encrypts your bank details when they are transmitted over the internet. The website uses
information security techniques accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all with the purpose of
prevent unauthorized data access. To achieve these ends, the user / client accepts that the provider obtains data for the purpose of the corresponding authentication of the controls of
VII RETURN, CHANGE OR CANCELLATION OF THE ORDER REQUESTED
As a customer, you can cancel your order within 15 calendar days. This period begins at the time of receipt of the merchandise. The customer must send the package to
our address by its own means and assuming the cost of the return. Packages with postage due will never be accepted. After the effective return and verification of the product,
will proceed in the manner that is agreed, exchanging the product for another of the same characteristics or returning the amount of the product and shipping costs when
corresponds. The amount of the returned product will be credited to your account by the same means by which the payment was made. It is important that the product to be returned is in perfect condition, with
its corresponding packaging.
You can make your return request by contacting the Customer Service of our store, through the usual channels. In case you exercise your right to
revocation, everything necessary will be done to refund the user as soon as possible.
Personalized products: in compliance with article 45 of Law 7/1996 of January 15 on Retail Trade, there will be NO RIGHT OF RETURN in the case of those
goods manufactured according to the customer’s specifications or that have been clearly tailored to the customer. There will also be no right of return in the event that the
damage is due to misuse.
VIII. DATA PROTECTION
The personal data that the User must provide us with are essential for sending orders, drafting invoices and guarantee contracts. The absence of these data
will lead to the automatic cancellation of orders. By registering on the Portal, you agree to provide us with valid personal data. The fact of providing information
False or incorrect is contrary to these General Conditions and the Conditions of Use present on the Portal. The User has a permanent right of access and of
rectification of all your data, in accordance with European texts and national laws in force.
We inform you of the existence of a personal data file created by and under the responsibility of DIOL SA with the data obtained in “www.bodegasolabarri.com”, being
registered said web space in the National Agency for Data Protection. To unsubscribe, just let us know at firstname.lastname@example.org. Only DIOL has your personal data and
only DIOL will be able to send you information within the scope of precise and punctual promotional operations. In the same way, you can do it by ordinary mail sent to the
Address Ganguren Mendi, 3, 48970 Basauri – VIZCAYA. You can, at any time, make a request to www.bodegasolabarri.com to know what personal information
we have at our disposal. You may at any time, and upon prior request, modify these data. If you accepted it in your identification on the Portal, www.bodegasolabarri.com will send you promotional emails (newsletters in the form of emails) proposing news, sales, exclusives, bargains …) Whenever you want, you can give unsubscribe from our newsletter, to stop receiving these types of emails. To unsubscribe, just let us know at email@example.com. Only ww.bodegasolabarri.com has your personal data and only www.bodegasolabarri.com can send you information within the scope of precise and punctual promotional operations.
IX INTELLECTUAL PROPERTY
All the content of the Site www.bodegasolabarri.com (illustrations, texts, names, brands, images, videos) is the property of DIOL SA, its suppliers or collaborators.
Any partial or total reproduction of the content by any procedure and on any medium is subject to a prior and express authorization from DIOL SA.